Category: Common
  • MSN / Live Messenger – How to fix error 80072efd

    February 19th, 2010

    I use Windows Live Messenger ( also known as MSN Live Messenger ) often for instant messaging. The other day I got the “80072efd” error.

    Luckily, I found a few things you need to check to get MSN Live Messenger working again:

    • Make sure your firewall does not block MSN Messenger
    • Make sure your Windows is updated

    If you checked the above things, this is a method you can try to solve the problem:

    1. Go to Start, and click on “Run”.
    2. Type cmd and press enter.
    3. A black screen with white letters will open. Typ in the following: ipconfig /flushdns
    4. Press enter
    5. Type exit and press enter
    6. Try if Windows Live / MSN Messenger works now

    If the above method does still not solve the problem, this is a last method that might solve the problem:

    1. Go to Start, Run
    2. Type in the following and press enter:
    3. REGSVR32 softpub.dll initpki.dll wintrust.dll
    4. Click OK
    5. Try if Windows Live / MSN Messenger works now

    If Windows Live Messenger still will not work, then there is another thing you can try:

    1. Start Internet Explorer
    2. Go to the Tools menu. Click on Internet Options
    3. Click on the connection tab and click on LAN settings
    4. Uncheck / clear the the “Automatically detect settings” box
    5. Click on OK, and then again on OK.
    6. Try if Windows Live / MSN Messenger works now

    I hope this will help anyone with the problem!